Business process management (BPM) is defined in different ways. It is said that it helps organizations to adapt to the needs and requirements of clients while dealing with change and advancements in technology.It leads to meeting the goals of organization effectively and efficiently. It is also called business optimization process. When stress and change disrupts the proper functioning of an organization it provides means to deal with it.
Business process management goes through systematic phases. It can be linked with the traditional management systems in this regard. But it is considered as a better alternative for the traditional hierarchical management system to adjust with the changing facets of technology.
While taking Business process management from a managerial point of view, it can be said that the processes of BPM are assets for an organization which should be understood and improved in order to get more customer friendly products and services. Business process management can be resembled with other approaches of management like:
- Total Quality Management
- Continuous Improvement Process
These approaches are traditional and help business to cope with the change. BPM comes one step forward and says that in times of change and stress managerial processes can be more innovative and advanced with by using technology. Then an organization’s capability for change can be viewed from a humanistic and technological approach.
Business processes don’t remain static they continue to change. There are different factors which can be said as responsible for this change like government rules and regulations and changes in the environment etc. This process of change requires an organization to adjust itself with the environment. Business process management can be useful to ensure proper functioning of organization while taking into account all the factors.
Therefore if an organization has to function properly in the changing environment then bpmn is very effective.